APPOINTMENTS & CANCELLATIONS
For your convenience as well as our efficiency, we provide reminder phone calls the day prior to appointments. Your scheduled appointment is time specifically set aside for you with one of our trained technicians. Keeping scheduled appointments will help to ensure prices stay affordable. If you are receiving any of our treatments for the first time (such as a facial or body treatment), we request that you arrive 10-15 minutes prior to your appointment time to fill out consultation sheets. In the event of a late arrival, our staff will do their best to complete your service in the scheduled time remaining. The full fee for the service will still be charged.
We require a minimum of 72 hours notice for cancellations. Failure to do so will result in us requiring a credit card number to secure any future appointments. Group bookings and appointments with a duration of 2 or more hours will require a credit card to secure appointments. In the event of inadequate cancellation notice, 50% of the cost of the service will be applied to your credit card.
Gratuities are not included in the price of services, however they are gratiously accepted for work well done. 15% gratuities will be applied to group bookings.
As a courtesy to all our guests, we ask that all cell phones be turned off or be put on silent while in the salon.
Children under 12 are not permitted in the Spa Service area unless the are receiving a service themselves.
We at BeautyFaceSpa pride ourselves for having the strictest standards in hygiene. All tools are thoroughly cleaned and sterilized after every use.
We want your visit at BeautyFaceSpa to meet all your expectations. If you are uncomfortable in any way, please inform your technician or the receptionist, and they will discreetly remedy the situation. If you feel displeased with any service, we would like the opportunity to make things right for you.